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Forum Discussion
RBK50 Dropping Internet
Hi all.
I am new to this site and wanted to join as I have had my Orbi RBK50 (AC3000), and Orbi satelite, for roughly 6 months now. It has been great but I noticed our home computer will random...
Ok, so it did it again just a few mintues ago and I am working from home today. Everything was working and it showed everything was connected but not able to access the internet. I went up and looked at the Orbi and no light ring was showing on the top. I turned the Orbi off and back on then it allowed the internet to work again. The past few times we have been resetting the modem and router but this time I just did the router and everything started to work.
I will take a look into the settings, like mentioned above, sometime today. Im just at a loss on what could randomly be causing this now.
DarkTBSS wrote:
........ Everything was working and it showed everything was connected but not able to access the internet. .......
Based on this I don't think you need to play around with the radio settings. This has to be something with the interface towards the ISP.
Internet freezing is an issue that was reported earlier on this software (starting from 2.3.0.32). I had -and still see- the same issue. Two things that I did so far:
- Reduce the WAN lease time. This effectively reduced the occurance of the issue. I used to get this issue every 2-3 days. By reducing the WAN lease time the issue did not dissappear but I currently see the issue evey month or so.
- Around 4 days ago, I disabled Armor, which I strongly think is somehow causing this. So far I did not see the issue. I will keep monitoring to confirm.
Exact same issue. Tried all the repairs. Reset to default many times. Even bought a new RBR50 and still no joy. With Armor off, the system works fine - no loss of internet. With Armor active, at least once a day on average. Sometimes more. I have asked for a refund (I purchased it quickly) as it is clear that some people just cannot use it. I am ocnvinced that it is Armor by the process of elimination.
