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Forum Discussion
RBK50 Dropping Internet
Hi all.
I am new to this site and wanted to join as I have had my Orbi RBK50 (AC3000), and Orbi satelite, for roughly 6 months now. It has been great but I noticed our home computer will random...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
T
ry enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
FURRYe38 wrote:
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?T
ry enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Firmware: V2.3.1.44
ISP Modem: Arris TM1602A
Orbi is in Router Mode
Home Sqft: ~2,000
Distance between Orbi router and satellite is about 30ft but through walls. Both on the main floor.
Channels are set to auto currently
When I use my phone to search for available Wifi I show a rather long list of about 10 Wifi names so I would say it is safe to say everyone around me is using Wifi
Beamforming, MIMO, WMM are all on
Daisy Chain is surrently on. Fast Roaming is currently off. IPv6 is disabled.
I can't make any adjustments currenlty as I am working on a project for work so I have to stay online. I can try turning Daisy Chain off and setting the Coexistence to 40Mhz only later today. I guess my confusion is that with all the settings as they currently are, they have been this way for months with no issues. Like I mentioned in another post, the ONLY thing that has changed is the Armor being activated. I havent turned it off yet but what is weird is we had these issues last week and no problems at all over the weekend or yesterday but today it happens again. There has to be something that is causing it but I can't determine what that thing is.
How new is the Arris modem?
I've seen others with problems with this model modem. I have tested someones orbi connected to this very same model modem with a different modem and the Orbi system works. Seems that these touchstone modems maybe problematic.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Under Advanced Tab/Advanced Settings/Wireless Settings set the power output from 100% to 75%, or 50%.