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Solved
RBK50 Dropping Internet
Hi folks, I wonder if someone could help. I recently purchased an Orbi mesh router system. Since I've purchased it I've had nothing but trouble. How much of the trouble is down to the router and ...
Let us know how it goes. Seems like this could be a ISP issue.
Thanks Furrye38. That agrees with what I thought but wanted someone more knowledgeable to confirm. The setting of the wan lease variable is the solution I have tried already. I was very hopeful when I saw it posted as it did seem to be a match for what I was seeing. Unfortunately though it didn't seem to have the desired effect.
You can try the new version of FW and see if this helps your system:
I recommend a full on factory reset and setup from scratch after its loaded on the RBS first then RBR lastly.
Be sure to clear out ALL browser caches and also reboot your PCs and devices as well to help clear out all DNS caches as well.
Steve1981 wrote:Thanks Furrye38. That agrees with what I thought but wanted someone more knowledgeable to confirm. The setting of the wan lease variable is the solution I have tried already. I was very hopeful when I saw it posted as it did seem to be a match for what I was seeing. Unfortunately though it didn't seem to have the desired effect.
Thanks guys. I'll give this a go with the setting changes first and try the more involved firmware updates if that doesn't work. I actually didn't even think to check for fw updates as the Orbi did updates as part of its initial setup and I assumed it had brought itself up to date.
The thing that does concern me is that whatever is happening is taking down the internet access on the Orbi router AND the bt home hub when in AP mode. So it may well be it does turn out to be a BT problem with some Orbi issues thrown in for good measure.
Let us know how it goes. Seems like this could be a ISP issue.
Folks, just to follow on from this. Its looking very like this was an ISP issue all along. BT eventually sent and engineer to my home after a number of attempts to do so (usual BT problems where differnt departments seem incapable of working together. Highly frustrating but probably not a rant for here). He simply replaced my openreach modem with a smaller more up to date version and all issues seem to have disappeared since. I've now had a solid working internet connection for a whole week (yay!).
Now at the moment I'm still running in AP mode with the bt home hub connected in. I've updated the firmware as you suggested and made the changes to DST settings. So with any luck when I change back to connecting straight from the modem to the orbi router I'll hopefully not have any issues.
Thank you for your help it was very much appreciated.