NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jpederson
Sep 08, 2020Aspirant
RBK50 dropping WiFi
I bought the RBK50 setup at the end of April of this year. It's worked great until the last 2 or three weeks. Now my WiFi connection is dropping constantly. I reset the entire setup and it works f...
jpederson
Sep 08, 2020Aspirant
My firmware is 2.5.1.16
My modem is a Horton PC20
Our house is 3500 sq ft. My router is on the second floor with a hard line to the satellite on the first floor.
I have the Ethernet from the modem to the Orbi router, then from the orbi router into a to link tl-sg108 gigabit switch. From there to the orbi satellite on the main floor.
I have the 2.5 on auto and the 5 on channel 40. The 5 was on 44 but I changed it to see if it would work. I don’t see an auto option for the 5
I have one neighbor with a WiFi signal that’s been here longer than my Orbi
My modem is a Horton PC20
Our house is 3500 sq ft. My router is on the second floor with a hard line to the satellite on the first floor.
I have the Ethernet from the modem to the Orbi router, then from the orbi router into a to link tl-sg108 gigabit switch. From there to the orbi satellite on the main floor.
I have the 2.5 on auto and the 5 on channel 40. The 5 was on 44 but I changed it to see if it would work. I don’t see an auto option for the 5
I have one neighbor with a WiFi signal that’s been here longer than my Orbi
jpederson
Sep 08, 2020Aspirant
Damn auto correct. The modem is a hitron not Horton
- jpedersonSep 09, 2020AspirantI have no idea how to tell what channel my neighbor is on
The wired seems to work and it’s the router and satellite both. They’re about 25 feet apart I would guess.
This system worked flawlessly for several months. Then suddenly I have nothing. When I connect with the anywhere access on the app and my phone on cell data, it says it’s connected to the internet.- jpedersonSep 09, 2020AspirantI just unplugged everything and let it sit for several minutes. Then plugged the modem in, let it connect to the internet. The. Plugged the Orbi router in and let it connect. Then plugged the switch in and let it power up. Then plugged the Orbi satellite in and let it connect. I had WiFi for about 5 minutes and then no connection. Orbi says it’s connected to the internet and my devices say they’re connected to my network but no internet.
- jpedersonSep 09, 2020AspirantI just unplugged my satellite and it works. What I plug the satellite back in, I loose connectivity. So I have a paperweight and half of my “mesh” network..... Is there anything I can do or an I out of luck?
- FURRYe38Sep 09, 2020Guru - Experienced User
Try setting manual channel 1, 6 or 11 on 2.4Ghz.
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
- jpedersonSep 10, 2020AspirantI think I figured it out. I did a factory reset on both the Orbi units and went through the setup again. It worked all last night. We’ll see how long this lasts.