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RBK50 firmware update search fails
When I try to use the Netgear iOS app to find firmware updates for my Orbi, I only get a message that searching for updates failed. Is there any workaround for that?
I performed the reset again and this time it worked. I must have interrupted it the first time by bouncing the units. Anyway, the firmware appears to show the correct version for all devices now, but my remaining question is how can I get rid of "Config Sync" in Attached Devices and replace it with "Good"? I'll eventually learn to love my Orbi again, but honestly, this was too severe a test.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
You can manually update your Orbi system using a wired PC and web browser if needed:
RBS first, RBR lastly.
I forgot to mention that the host router is an ARRIS BGW210-700, and I can assure you that the Wi-Fi radios on that system are turned off.