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RBK50 firmware update search fails
When I try to use the Netgear iOS app to find firmware updates for my Orbi, I only get a message that searching for updates failed. Is there any workaround for that?
I performed the reset again and this time it worked. I must have interrupted it the first time by bouncing the units. Anyway, the firmware appears to show the correct version for all devices now, but my remaining question is how can I get rid of "Config Sync" in Attached Devices and replace it with "Good"? I'll eventually learn to love my Orbi again, but honestly, this was too severe a test.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
You can manually update your Orbi system using a wired PC and web browser if needed:
RBS first, RBR lastly.
The admin web page for my ORBI system seems to show inaccurate information. Although the router version and one of the satellites appear to be active with firmware version v2.7.4.24, and the second satellite appears to be active with firmware v2.7.2.104, none of the devices appear under the Manual Update>Update area of the Firmware Update page. So a different method from that described in the provided instructions appears to be needed to apply version v2.7.5.4 to the 3 devices. Would you provide me with the necessary actions, please?