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Forum Discussion
RBK50 Firmware Version 2.5.2.4?
Hi all, I woke up this morning with a notification from the Orbi app that the firmware on my RBK50 had been automatically updated to 2.5.2.4 (screenshot attached). There doesn't seem to be any ment...
I posted this in another thread about fimware:
Since there is so much confusion out there, (I know I'm confused), about what firmware is official and what firmware is causing issues, etc., plus the fact that my company installs these systems for customers, I contacted Netgear direct and talked to their support specialist.
According to the Netgear specialist:
"There is no firmware 2.5.1.22, 2.5.1.32 and as well 2.5.2.4 for RBR40, RBR50, even on RBR50v2 -The latest firmware for RBR40, RBR50, RBR50v2 should be "2.5.1.16" - It is Highly suggested that to install firmware for the appropriate model number only which is posted on our Netgear support site. Could you elaborate where you are seeing 2.5.1.22, 2.5.1.32 and 2.5.2.4 for download?"
Many of you are saying that Netgear is pushing these newer firmware to your Orbi systems, but Netgear is saying no. I checked the last 10 installs, and had our customers, check the version number on their Orbi devices. All are on 2.5.1.16 and all systems were new out of the box.
This raises a valid question, as to where these versions are coming from and why some have received them and others not.
So, to take a poll, who received the newer firmware who purchased their product new from an authorized seller, and who received the newer firmware who purchased their product used?
I am running RBR50v2 router/satellite purchased new from Best Buy. Mine were updated to 2.5.1.32 which was downloaded from Netgear (no doubt about where it came from, I always absolutely verify). A couple 2 or 3 weeks ago Netgear pushed an update on both route and satellite to 2.5.2.4 overnight with no notice. I did not request it and have auto updates turned off.