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Forum Discussion
RBK50 initial connect
I bought my Orbi last year and was unable to connect it. It's now been several months, so I no longer have access to support. Don't ask why; I regret it now. I keep trying to connect following the...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? If the ISP modem has a built in router and wifi, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Use a wired PC connected to the RBR and a web brower to access the RBRs web page at 192.168.1.1 or orbilogin.com