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Forum Discussion
Globi
Oct 09, 2017Aspirant
RBK50 no apple watch wifi connection
Hi Usually the apple watches connect via wifi when its on the same network as the iphone but not within bluetooth range. This works in all the wifi networks I have access to even a mesh network u...
kenr954
Jan 16, 2018Aspirant
Solution that worked for me: I changed the 2.4GHz channel from "Auto" to a specific channel (I chose channel 1). None of my other 2.4GHz devices were having issues, but as soon as I applied the change my watch connected and stayed connected. I'm assuming the issue all along was interference on the 2.4GHz channel my Orbi was auto-selecting - might also be why some are having only sporadic issues.
Perhaps the watch is especially sensitive to interference, pretty disappointing if that's the case. Resolution was passed back to the Apple Support supervisor to share with the engineers.