NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBK50 Orbi AC3000: Two Smart TV's won't make LAN Connections
Both my LG and Sony TV's will not recognize the LAN connection. Two seperate manufacturers, it must be a setting within the Orbi Router.
Support has been nothing short of maddening. They just tel...
Glad you found the problem. Was wondering.
Mark your thread and solved so others will know.
Enjoy. :smileywink:
petersuarez wrote:
Thanks for your reply but my issue was resolved.
Faulty cables was the issue.
All good now. The Orbi's solid.
Thanks for your reply but my issue was resolved.
Faulty cables was the issue.
All good now. The Orbi's solid.
Glad you found the problem. Was wondering.
Mark your thread and solved so others will know.
Enjoy. :smileywink:
petersuarez wrote:
Thanks for your reply but my issue was resolved.
Faulty cables was the issue.
All good now. The Orbi's solid.
Turns out that my electrician from 2 years ago had attached the end of the eternet incorrectly. The thing you actually plug into the TV was backwards. For whatever reason the connections stopped working when I introduced the Orbi.
Ah ha. Yes incorrect LAN cable wiring can cause problems.
Glad you found it. :smileywink:
- I’ve been a victim of this myself. It was purely by accident and probably process of elimination that finally pointed to the culprit. Sadly more expensive attempts were made to swap hardware that turned out to be unnecessary along the way.
Sorry to hear about your experience.
I have to probably apologize to one or two Netgear agents cause I was 100% sure that it couldn't be the cables since the TV's worked before the Orbi. Process of elimination had me convinced. The only thing that changed was the Orbi.
Spectrum actually sent me a technician and he was the one who recommended someone that for $100 per hour would eventually resolve it.
Took him 45 minutes to fix the connectors. Oy vey!
