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Forum Discussion
CalvinsPal
Oct 31, 2019Tutor
RBK50 Power
Based upon stellar reviews I purchased and have installed an RBK50 + 1 satellite. I love it, except constantly power cycles itself. It may be fine for a minute, or 45; but, it will power cycle itself...
plemans
Nov 01, 2019Guru - Experienced User
Maybe you got a bad power supply? You could swap the power supply with your satellite (should be the same) and see if this helps. If not, you are within your 90 days of free support if you just purchased it. Or even easier? just exchange it with where you bought it. It might be faster.
another thing you could try.
1. downgrade the firmware a version. Make sure to do it over a hardwired connection and to reset the router afterwards.
If you do contact support, go to the top and click on mynetgear and then register an account and your device. From here you can contact support.
CalvinsPal
Nov 01, 2019Tutor
Thnx, will give it a go... Purchased via Amazon, so return is not always the easiest.
- Retired_MemberNov 01, 2019
CalvinsPal wrote:Thnx, will give it a go... Purchased via Amazon, so return is not always the easiest.
FYI...I returned a home vacumm awhile back to Amazon and it went pretty smooth.