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Forum Discussion
CalvinsPal
Oct 31, 2019Tutor
RBK50 Power
Based upon stellar reviews I purchased and have installed an RBK50 + 1 satellite. I love it, except constantly power cycles itself. It may be fine for a minute, or 45; but, it will power cycle itself...
CalvinsPal
Nov 06, 2019Tutor
As noted in a previous response, contacted tech support. W/the pigeon english it took a little effort, but some progress was made. At least it's gone from 8 - 10+ outtages/hr to several - 8 outtages/day. So, the Orbi is now 'somewhat' functional.
In speaking w/the tech, he seemed frustrated and frequently put me on hold to confer w/others. The problem 'appears' to be in the v2.5.0.38 fw update. They had me do multiple fw reinstalls which began erroring. It was necessary to go on to total reset and run thru a series of steps and installs in order to get to this point. Orbi is more stable, but still quite problematic.
Am spending the week monitoring outtages/updating the ticket before calling support back again this weekend. Incredible speedtests, the likes of which I have never seen from other Netgear routers (including a Nighthawk R8000) before, are routinely noted. As for expanding network coverage, I'm not convinced the results are as advertised. Haven't done a good heat map yet, but falloff w/distance appears more noticable than previous routers.
When it works it 'works'. However when it doesn't...
Retired_Member
Nov 06, 2019
CalvinsPal wrote:.........The problem 'appears' to be in the v2.5.0.38 fw update.
Amazing....