So a few days ago ATT had a outage which completely messed up my orbi’s as usual. But this time I can’t connect at all. My RBK50 has just been pulsing white all day and night. Can’t get it to connect via app, can’t get it to factory reset, when I try to DL the firmware my Mac says disk image not recognized. But when I try and reboot the RBK sometimes it will connect via app and show my old connection name but than it says no internet connection. Usually I could just go in and change it via IP but I’ve never seen this IP address before(starts with 169.254) I am unable to connect or factory reset. I am assuming my orbi router is bricked from a firmware update but I can not connect via cable or through any ip address. Netgear wants to charge me 149.00 for a year of service when I probably just need a RMA but I am unwilling to pay due to the fact Ive got a RMA every year since purchasing.

This is called an "Automatic IP address" which means that no network could be found. See this site under "Problem IP Addresses"https://kb.iu.edu/d/aoyj It may be time to connect directly to the AT&T box and verify that internet service is actually restored.

Ok thanks I forgot to mention I was aware of this, but my internet is working fine I am currently getting intenet from my ATT modem. Still cant get my orbi to reset or pop up on the application

just in case: https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings unless it was acting up priot to the att&t outage I wouldn't be so fast to blame the firmware update

Ive tried this already, The orbi doesnt factory reset in fact sometimes it pops up my old wiifi name but says no internet connection while the router pulses white and the satelite later goes to solid magenta. Than shortly after that the ssid will disappear.

Weird. The sats will stay magenta until the whole system is reset old info should disappear i did this a few weeks ago with a paper clip

RBK50 pulsing white with new IP address

26 Replies

CrimpOn
Guru
Jan 16, 2021
This is called an "Automatic IP address" which means that no network could be found. See this site under "Problem IP Addresses"
https://kb.iu.edu/d/aoyj

It may be time to connect directly to the AT&T box and verify that internet service is actually restored.
- xnownxc
  Aspirant
  Jan 17, 2021
  Ok thanks I forgot to mention I was aware of this, but my internet is working fine I am currently getting intenet from my ATT modem. Still cant get my orbi to reset or pop up on the application
vajim
Master
Jan 17, 2021
just in case:

https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings

unless it was acting up priot to the att&t outage I wouldn't be so fast to blame the firmware update
- xnownxc
  Aspirant
  Jan 17, 2021
  Ive tried this already, The orbi doesnt factory reset in fact sometimes it pops up my old wiifi name but says no internet connection while the router pulses white and the satelite later goes to solid magenta. Than shortly after that the ssid will disappear.
  - vajim
    Master
    Jan 17, 2021
    Weird. The sats will stay magenta until the whole system is reset
    
    old info should disappear
    
    i did this a few weeks ago with a paper clip

Forum Discussion

RBK50 pulsing white with new IP address