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Forum Discussion
RBK50 randomly stops working
Hi, I've just purchased two days ago the Orbi, all with their respective latest firmware updates: RBR50 (wired backhaul) - V2.3.5.30 RBS50 (wired backhaul) - V2.3.5.30 and RBS20 (wirlress 5ghz b...
Daisy chain disabled. I've tried tinkering to no avail. Should have ditched this and gone to google wifi. Unfortunately I've lost my mojo to try another system. I'm right in front of satellite...and iphon has full bars of WiFi connection. I know, that as soon as I disable and reenable wifi on my phone it will connect. It happens once or twice a day. Seemingly only on my iphone. I've seen that I'm not alone with this issue. Unpleasant experience for a new customer having to tinker this much. I'm wondering if this is a firmware issue. Did not have this issue with my other router.
What is the Mfr and model# of the ethernet switch if one is in the configuration.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
Has a full factory reset been performed since the update to v30? I would do this and set it all up from scratch.
I see one of our RBS is not one the same version as all the rest. They should all be on the same version of FW currently.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
I would turn OFF the RBS and just work with the RBR and this phone. If all other devices work and only this one phone seems to be having issues. Possible there is a issue with the phone...
ronothan wrote:Daisy chain disabled. I've tried tinkering to no avail. Should have ditched this and gone to google wifi. Unfortunately I've lost my mojo to try another system. I'm right in front of satellite...and iphon has full bars of WiFi connection. I know, that as soon as I disable and reenable wifi on my phone it will connect. It happens once or twice a day. Seemingly only on my iphone. I've seen that I'm not alone with this issue. Unpleasant experience for a new customer having to tinker this much. I'm wondering if this is a firmware issue. Did not have this issue with my other router.