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Forum Discussion
RBK50 randomly stops working
Hi,
my RBK50 worked OK for the last 3 years. I have 2 of them, about 9 meters between them (different floors, wooden slabs).
This week during video streaming Orbi stopped working. Just both WiFi (normal and guest) disappeared. I rebooted it - it fixed the problem. But during last 4 days I rebooted them abut 5 times already. Just WiFi suddenly disappears from the network list. Once Guest WiFi was still in the list but I wan’t able to connect to it.
The Internet router works fine. I have WiFi enabled on my internet router and a can connect to it without any problems.
Firmware - V2.7.3.22 (Latest)
Hardware: RBR50
I’m not using bitdefender or parental controls
Logs don’t show anything unusual
2 Replies
there is a newer 2.7.4.74 firmware you can try.
install it to the satellites first and then the router.
And if you haven't in the last year, I'd then do a factory reset/reinstall.
- Is Orbi set in Router or AP mode?
Are the wifi channels that you use on the internet router different that those used in Orbi?
