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Forum Discussion
jreed336
Jul 14, 2020Initiate
RBK50 (RBR50 / RBS50) Satellite WIFI issues with FW 2.5.1.x
Posting more in hopes NetGear may actually still read these. I've got an RBK50 set up, RBR50 and RBS50. RBS50 is set up with ethernet backhaul. Have had them for a couple of years, and zero issues e...
CrimpOn
Jul 19, 2020Guru - Experienced User
jreed336 wrote:Posting more in hopes NetGear may actually still read these.
.......
Since NetGear will not let us open support cases after 1year, not sure how else to provide them the feedback on this.
In over two years, I have never seen anyone on the forum identified as a Netgear employee, certainly not an engineer who would have any knowledge of or input into design issues.
The only method I have seen to "get something noticed" is to send a private message to one of the community moderators by clicking on their screen name, such Dustin_V and explain the issue to them.
It is really puzzling when some users have definite issues that do not appear to afflict other users. In the past 18 months, my Orbi has never "automatically upgraded firmware." Not once. My WiFi devices do not change from satellite to router unless I physically move them closer. I think you are damn fortunate to have found a stable solution and would be extremely reluctant to ever update firmware.
Not what you wanted to hear. Sorry.
- FURRYe38Jul 20, 2020Guru - Experienced User
I manually applied v32 last night over v16. I have not done a facotory reset. Updated and continued. I'll post if I notice anything.