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Forum Discussion
RBK50 restarts once a night while streaming
Had Orbi RBK50 router for 1.5 years. All working perfectly. Work from home use internet all day. No problem. IN the evening when streaming a show, the Orbi router suddenly restarts on its own. E...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
Any Wifi Neighbors near by? If so, how many?
Thanks for the reply. Firmware is v2.7.3.22. Modem is a Motorola MB7621. Yes, the modem and router have been off for longer than a minute and both restarted since the problem started happening (in fact, I replaced both the modem and the Orbi with brand new hardware and the nightly restarts still happen!). I live in a house, so my neighbors are not that close. I only see one other wifi network besides my own. Thanks for any additional help you can provide on this mystery.
Does the top ring turn on when this happens?
Might try a full on factory set and setup from scratch on the orbi system.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Be sure to not enable Armor or Circle after setting up the RBR.
Yes, when the problem occurs, the ring is flashing white like it just restarted. In fact, I'm only down for a minute or two and then everything comes back on by itself and is working fine (until the next night). Once in a while it happens a second time in the same evening. It's never the same time. Already tried the factory reset and the setting changes you mention with Netgear support. Still same problem.