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RBK50 restarts once a night while streaming
Had Orbi RBK50 router for 1.5 years. All working perfectly. Work from home use internet all day. No problem. IN the evening when streaming a show, the Orbi router suddenly restarts on its own. E...
Thanks for the reply. Firmware is v2.7.3.22. Modem is a Motorola MB7621. Yes, the modem and router have been off for longer than a minute and both restarted since the problem started happening (in fact, I replaced both the modem and the Orbi with brand new hardware and the nightly restarts still happen!). I live in a house, so my neighbors are not that close. I only see one other wifi network besides my own. Thanks for any additional help you can provide on this mystery.
Does the top ring turn on when this happens?
Might try a full on factory set and setup from scratch on the orbi system.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Be sure to not enable Armor or Circle after setting up the RBR.
Yes, when the problem occurs, the ring is flashing white like it just restarted. In fact, I'm only down for a minute or two and then everything comes back on by itself and is working fine (until the next night). Once in a while it happens a second time in the same evening. It's never the same time. Already tried the factory reset and the setting changes you mention with Netgear support. Still same problem.
Possible the ISP modem could be causing the RBR to loose connection or reboot.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure your using good quality LAN cable, CAT6 is recommended.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853Thanks, yes, had internet provider (Xfinity) come out and check signal, modem, etc. I even got a new modem and same problem. Provider could not find any issues with signal in my house or to my house. Evrything was working fine until recently, so it does not feel like a problem with Cat5 or cable lines etc. Still feels like a firmware issue with Orbi. Oh well. Will live wiith it for a bit and likely try a different brand router at some point if a future firmware update does not fix it.