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Forum Discussion
RBK50 Router appears bricked, cannot reset router to manually install latest firmware
Hello, I think the last firmware install bricked my RBR50 router. I am unable to communicate with the router either through thte browser or the phone app. The satelite has the magenta ring so I kno...
SEAG wrote:Hello,
I think the last firmware install bricked my RBR50 router.
I have to ask, is this firmware one you manually installed yourself or did NG push it to you with no action on your part?
I did not uinstall this one myself. The Orbi app notified me that firmware was avaiable and everything was handled through the app.
SEAG wrote:I did not uinstall this one myself. The Orbi app notified me that firmware was avaiable and everything was handled through the app.
If you used the app, that is considered a manual update.
The choice was yours. It's sad that your system is now messed up, but it was your choice.
Some on here are confused about auto updates and manual updates.