Forum Discussion

Apprentice

Mar 19, 2018

RBK50: Unknown Device in "Attached Devices"

Firmware 2.0.1.4. Orbi Router in AP mode. In Web Admin Portal, some of my devices like iPhone 6s Plus, iPhone 7 Plus, when they first time connected to Orbi Router, the correct device names (tak...

Troubleshooting

FURRYe38

Guru - Experienced User

Apr 04, 2018

Did you do a factory reset after applying the Beta FW to both Satellite and Router then setup from scratch?

You might post this here in this thread so the beta team will be more aware:

https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/td-p/1533584/jump-to/first-unread-message

sh2sg

Apprentice

Apr 05, 2018

Is 2.1.3.4 still beta? I thought Netgeat already started pushing it to all RBK50?

I didn't do factory reset, is it necesseary?

FURRYe38
Guru - Experienced User
Apr 05, 2018
Appartently they have released v2.1.3.4 to auto update for some.
Yes, please do a factory reset then set up from scratch...