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Forum Discussion

sh2sg's avatar
sh2sg
Apprentice
Mar 19, 2018

RBK50: Unknown Device in "Attached Devices"

Firmware 2.0.1.4. Orbi Router in AP mode.   In Web Admin Portal, some of my devices like iPhone 6s Plus, iPhone 7 Plus, when they first time connected to Orbi Router, the correct device names (tak...
Troubleshooting
sh2sg's avatar
sh2sg
Apprentice
Apr 05, 2018

Is 2.1.3.4 still beta? I thought Netgeat already started pushing it to all RBK50?

I didn't do factory reset, is it necesseary? 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 05, 2018

Appartently they have released v2.1.3.4 to auto update for some. 

Yes, please do a factory reset then set up from scratch...