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Forum Discussion

erikebrahemian's avatar
Feb 10, 2020

RBK50

Hello,

 

I want to sell my orbi to someone and I he wants to keep the settings as ai have already set up. 

when I login to netgear it doesnt give me an option to deactivate. 

can someone give me steps of getting this transferred?

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Maybe you could be more specific about "settings".  Have you assigned IP addresses or given names to devices?  Have you set up DDNS or VPN?  Unplugging an Orbi in one house and plugging it back in at a different house will not change any settings.

     

    My guess is that you want the registration no longer associated with your Netgear account.  For that, we generally advise sending a private message to one of the forum moderators.  Yes, it is a pain that Netgear has no way to "un-own" a product.  (Would be a cluster-f*** if they did and someone hacked it.)

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    IT would be best to factory reset the system and let the perpective new owner set up the system for there needs. 

     

    If you want the system removed from NGs registered web services, please conntact NG support for this.

    Blanca_O 


    erikebrahemian wrote:

    Hello,

     

    I want to sell my orbi to someone and I he wants to keep the settings as ai have already set up. 

    when I login to netgear it doesnt give me an option to deactivate. 

    can someone give me steps of getting this transferred?