Back again... this am I could not get to the internet, solid failure, wireless or wired.Looked at logs, nothing of note. Rebooted modem, nothing. Rebooted Orbi and all is back. I had recently updated firmware to .104. Anybody else having issue with .104? I've asked this before but just in case the answer has changed, are there any netgear tools I should be using?

Jroach wrote:I tend to do that but....for security I like to keep current which was why I updated to 104. Even at the previous release I had issues. With the lack of tools I end up rebooting at least once a week. I don't think I have ever had a router that required so much attention but this is a different time, I likely have 4x more devices compared to when I first bought Orbi. netgear has a long history of how it passes its firmware IMHO the issue of security is up to interpretation, but it's your system, do what makes you feel comfortable. But I would think most people learn from making mistakes.

Jroach wrote:Still conflicted on what Firmware version to roll back (.102 or the 2.6). It doesn't appear that RBK V1 or 2 makes a difference regarding firmware. unless you know which one was stable for you it's a crapshoot go with the one(s) that display when you enter your model number in the download are above

Jroach wrote:Thanks. At least that adds some clarity as to what is going on. Unfortunately "A" is the only option for me at my experience/fruistration level :). Try option F - It dones't require any technical skills, just a couple clicks in the GUI. I haven't tried it (I did try the other options and I am currently using option D), but there are now more than half a dozen people who have inidcated this has worked for more than 15 hours of operation.

vajim, Appreciate the idea...I don't think they know...as far as I can tell these are users volunteering thier time trying to help other users. They don't have all the answers but thankgoodness they have the time to help me. I know we all have bias' when it comes to our cars, technology, children (smile...I hope they don't read this). Do you have a router you would recommend? I'm looking now and would love some input. Also, I agree with you, I would like to see more transparency but NG has taken a page from the Apple playbook; never admit to a problem:)

Jroach wrote:Back again... this am I could not get to the internet, solid failure, wireless or wired.Looked at logs, nothing of note. Rebooted modem, nothing. Rebooted Orbi and all is back. I had recently updated firmware to .104. Anybody else having issue with .104? I've asked this before but just in case the answer has changed, are there any netgear tools I should be using? help is here: FURRYe38 BoilerPlate Ha_Ku_Na Good luck!

RBK50 | NETGEAR Communities

33 Replies

vajim
Master
Mar 16, 2021
Jroach wrote:
Back again... this am I could not get to the internet, solid failure, wireless or wired.
Looked at logs, nothing of note. Rebooted modem, nothing. Rebooted Orbi and all is back. I had recently updated firmware to .104.

Anybody else having issue with .104?

I've asked this before but just in case the answer has changed, are there any netgear tools I should be using?

help is here:

FURRYe38
BoilerPlate
Ha_Ku_Na

Good luck!
- Jroach
  Luminary
  Mar 16, 2021
  vajim, thanks. I've done a bit more research and starting to get the feeling that this could be a firmware issue.
  
  Does anybody have a favorite version that they would suggest?
  - vajim
    Master
    Mar 16, 2021
    Jroach wrote:
    vajim, thanks. I've done a bit more research and starting to get the feeling that this could be a firmware issue.
    
    Does anybody have a favorite version that they would suggest?
    Thanks
    
    Reach out to one of the folks above. I'm sure they can help you.
FURRYe38
Guru
Mar 16, 2021
Did you power OFF the ISP modem and RBR after the FW update?
How about a factory reset as last resort?

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Check NTP settings, try setting time.nist.gov instead of NGs server...
Jroach wrote:
Back again... this am I could not get to the internet, solid failure, wireless or wired.
Looked at logs, nothing of note. Rebooted modem, nothing. Rebooted Orbi and all is back. I had recently updated firmware to .104.

Anybody else having issue with .104?

I've asked this before but just in case the answer has changed, are there any netgear tools I should be using?
r0b0tvampire
Star
Mar 17, 2021
See this post for options:
https://community.netgear.com/t5/Orbi/Orbi-DNS-and-DHCP-and-NTP-Broken-Short-Term-Fix-Options/m-p/2071273#M116734
- vajim
  Master
  Mar 17, 2021
  r0b0tvampire wrote:
  See this post for options:
  https://community.netgear.com/t5/Orbi/Orbi-DNS-and-DHCP-and-NTP-Broken-Short-Term-Fix-Options/m-p/2071273#M116734
  until the next firmare update
  - Jroach
    Luminary
    Mar 17, 2021
    Still conflicted on what Firmware version to roll back (.102 or the 2.6). It doesn't appear that RBK V1 or 2 makes a difference regarding firmware.
- Jroach
  Luminary
  Mar 17, 2021
  Thanks. At least that adds some clarity as to what is going on. Unfortunately "A" is the only option for me at my experience/fruistration level :).
  - r0b0tvampire
    Star
    Mar 17, 2021
    Jroach wrote:
    Thanks. At least that adds some clarity as to what is going on. Unfortunately "A" is the only option for me at my experience/fruistration level :).
    Try option F - It dones't require any technical skills, just a couple clicks in the GUI.
    
    I haven't tried it (I did try the other options and I am currently using option D), but there are now more than half a dozen people who have inidcated this has worked for more than 15 hours of operation.

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