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Forum Discussion
RBK50v2’s RBR50v2 Rebooting or ?
This is my wireless internet setup at home. I have the xfinity internet plan 1Gbps that I get from using the Netgear modem CM1000v2. Now connected to my modem is my RBR50 router only then I have 2 RBS...
What Firmware version is currently loaded?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
What is the CAT# cable between the CM modem and the RBR? CAT6 is recommended.
Firmware v2.7.3.22
I also did download the new firmware that just came out and same results we did that also it kept going out less then 5 minutes all day constantly with no stopping I might get lucky once in very good long while of it staying on for about an hour without it rebooting or turning off not sure what happens exactly
Yeah I have done turning on and off modem and router in that order. I done it multiple times and left it off for even more time
CAT# I’m not sure I have to check that but I am using the same Ethernet cable that came with the RBK50v2 kit.
I also did download the new firmware that just came out and same results we did that also it kept going out less then 5 minutes all day constantly with no stopping I might get lucky once in very good long while of it staying on for about an hour without it rebooting or turning off not sure what happens exactly
Yeah I have done turning on and off modem and router in that order. I done it multiple times and left it off for even more time
CAT# I’m not sure I have to check that but I am using the same Ethernet cable that came with the RBK50v2 kit.
I would factory reset the RBR and RBS and setup from scratch.
CAT6 is recommended for LAN cabling...
- I have reset already multiple times the RBK50v2 router and both of the RBS50v2 satellites. Still same problem. I bought the RBK50v2 kit barely 3 months ago and it worked perfectly fine no problems at all since then until about the last week or two that it started doing this. I don’t understand how and why this was happening. So then I used another RBR50v2 router that was brand new right out the box went through the setup and everything but still no luck at all with fixing this problem. The same exact thing for the 1st router was happening to the new router also even though it was brand new.
I don’t have anything connected to the RBR50v2 router beside the Ethernet cable from the router to the Netgear CM1000v2 modem from Xfinity with 1Gbps planI would try a different LAN cable between the modem and RBR.
Running out of ideas that two RBR50 v2's are seeing same issue with the CM1000 v2 as the modem.
Something to try. Disconnect the RBR from the modem. Just connect 1 wired PC connected to the RBR. Nothing else. Do you see the RBR continue to reboot? Wondering if the RBR is rebooting while connected to the modem or if this stops with out the RBR being connected to the modem.