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LarsVervoort's avatar
LarsVervoort
Aspirant
Aug 04, 2019

RBK50v2 - no safe internet connection

Hi there,   Being an IT rookie, I am running into trouble installing my Orbi RBK50v2 pack with 1 router and 2 satellites. I have managed to install a part I think, as I have installed and renamed t...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 05, 2019

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

 

Did you walk thru the setup wizard on the RBR with a PC and web browser? 

LarsVervoort wrote:

Hi there,

 

Being an IT rookie, I am running into trouble installing my Orbi RBK50v2 pack with 1 router and 2 satellites. I have managed to install a part I think, as I have installed and renamed the network to which I can connect in my wifi settings. But when connected to the orbi wifi network and trying to connect to the internet, it does not work. In my browser I get a message that "no safe internet connection could be established."

 

Anyone any idea what I do wrong?

 

Thanks a lot

 

Lars 

 

  • LarsVervoort's avatar
    LarsVervoort
    Aspirant
    Aug 05, 2019

    Hi there,

    thanks a lot for your reply, but I am afraid you already lost this IT dummy there. I tried to set the system up via the app on my iphone, not via my desktop. 

    To answer the rest of your questions, I am afraid you need to be a bit clearer.

    Thanks again!!

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Aug 05, 2019

      What Firmware is currently loaded on the RBR?
      What is the Manufacturer and model# of the ISP modem the Orbi router is connected too?