Forum Discussion

Aspirant

Sep 09, 2021

Solved

RBK50v2 Ethernet Ports Not Working

I have a RBKv2 Orbi, with two RBS satellites, currently running latest firmware 2.7.3.22, as a router off my Xfinity Modem. It has worked (mostly) fine for the last year, but suddenly the ethernet p...

jhkluger
Sep 13, 2021
Just to close the loop on this, I finally discovered that there was an IP address conflict, caused by one of the devices plugged into a switch I was running off the RBR. As long as that device is not plugged in, the system appears to be working well via Ethernet and WiFi.

Thanks for your help (which was more useful than the official Netgear customer service team).

FURRYe38

Guru - Experienced User

Sep 09, 2021

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Have you powered OFF the ISP Modem and RBR by pulling the power adapters from the wall socket for 1 minute then plug back in?

jhkluger
Aspirant
Sep 09, 2021
Yes, I have rebooted both the cable modem and the Orbi routers. We have an Xfinity XB6-T cable modem.
- FURRYe38
  Guru - Experienced User
  Sep 09, 2021
  Have you powered OFF the ISP Modem and RBR by pulling the power adapters from the wall socket for 1 minute then plug back in?
  - jhkluger
    Aspirant
    Sep 09, 2021
    Yes, I unplugged the power adaptors for both the modem and RBK. They still work only on WiFi and not via ethernet.
    FURRYe38 wrote:
    Have you powered OFF the ISP Modem and RBR by pulling the power adapters from the wall socket for 1 minute then plug back in?