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Forum Discussion
RBK50v2 Firmware 2.7.3.22 Unstable
I have the Orbi RBK50v2 (RBR50 + RBS50 using wired backhaul). The pair were working well when I had firmware 2.7.2.104, but became unstable when 2.7.3.22 was pushed to my hardware.
Now, I experience daily interruptions in connectivity slowing my productivity while working from home. On a daily basis, the satellite shows a solid blue ring as well, where it seems to be unavailable for a period of time.
I have tried multiple times to revert back to the previous version of firmware 2.7.2.104, but the pair automatically take the unstable version 2.7.3.22 overnight. I have even tried some online tips using the telnet feature in 2.7.2.104 to disable the auto upgrades (which is no longer available in 2.7.3.22), but the new version still gets applied every evening.
I’m getting frustrated with this hardware, and will upgrade if the instability issue is not resolved soon through a new stable firmware release. In online forums, it appears that many have this same issue.
Thank you for your help.
4 Replies
Are RBS are directly connected to the RBR or is there a Ethernet Switch in between the RBR and RBS?
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
A factory reset maybe needed.
There is a gigabit unmanaged switch between the RBR & RBS (Netgear GS116). Could this make a difference? I only ask because the switch was not a problem until 2.7.3.22 FW on the Orbi devices.
I had done a Factory Reset about a week ago and manually applied all of my settings again to see if it would help but it did not.
I will try to remove power to both devices for 1 minute right now to see if that helps.
Thank you.
I remember seeing problems on v22 FW with a LAN switch in between. I know that there is a ARP storm that occurs after the RBS is wirelessly connected then you connect the RBS to the LAN switch in between. Prior FW versions saw same ARP storm however didn't last very long. I notice that the ARP store lasted a lot longer on v22 FW.
Try a power OFF with everything then bring up the system in this order.
ISP Modem then RBR. I would bring up the RBS wirelessly first, one at a time if the distance is good between the RBR and RBS. If so, then let them sync wirelessly first. Wait for the BLUE led on top to appear then go out. Then connect 1 RBS to the LAN switch thats in between. The top ring LED may come back ON. I would give it a good full 5 minutes to see if the top ring LED turns back OFF. While the 1 RBS is syncing, look at the LED activity on the switch, you'll see that the LEDs are constantly blinking. Hopefully after 5 minutes, the LEDs should stop blinking constantly and have a random blink rate. This means the ARP storm has stopped and normal network operation should resume...I'd get to this point first. If you can, go to connect the 2nd RBS like you did with the 1st one.
