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Forum Discussion
MartinZo
Nov 06, 2020Tutor
RBK53 - Often Rebooting
Configuration: 1. Vodafone Cable Modem in the basement with 1GBit/s broadband performance from provider. 2. RBR50 Orbi Baseststion in 1st floor but connected to Vodafone cable modem via LAN cable. ...
- Apr 12, 2021
Good to hear. Make sure you do a backup configuration to file for safe keeping. Saves time if a reset is needed.
Please mark you thread as solved so others will know.
Enjoy. :smileywink:
olympos1625
Feb 10, 2021NETGEAR Employee Retired
Hi MartinZo,
Thank you for your response. We will wait for the new modem ten since it's already being shipped. Don't do anything for now. We will isolate properly the problem and see what really caused this issue to happen in the first place without any changes on the Orbi side. Did you change any settings on the router or use any features on the Orbi system recently? Please DM us the serial number of the Orbi so we can check as well for the warranty purpose.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
MartinZo
Feb 11, 2021Tutor
I have installed the new coaxial cable, not sure if they will really send a new cable modem. Will monitor closely wht happens. Attached the serial number of my router.