NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBK53-100UKS Orbi AC3000 Tri-Band with Router and 2 Satellites - not working
I have tried and failed to configure my Router and 2 satellites today, and returned, frustratingly, to my old equipment. The two main problems have been: 1 Unable to configure one of the satellites...
Ethernet connection of satellites is expected in future firmware, but no information on when.
If you have Ethernet wiring to the office, then a wired access point would be best out there.
With a distance of 30m, I expect you will have a very difficult time finding a solution that allows you to move from house to office without dropping a call. Doing this would probably require some sort of outside AP to bridge the gap. Your phone would have to be smart enough to handle the transition gracefully also.
Good luck.
Danno1 wrote:
1 Unable to configure one of the satellites connected via an ethernet cable. My old equipment works find over the same cable. I can see the satellite as a connected item on my Router, but I haven't found a way to configure it as a functioning Satellite.
Not sure if this is your problem, but the satellites do not support connection to the router via cable.
Thank you.
i contacted Netgear Support by phone yesterday, and they assured me that it was possible to connect the satellite to the router by Ethernet cable.
If anyone has any further information on this I would be grateful.
Regards
Dave
Danno1 wrote:
Thank you.
i contacted Netgear Support by phone yesterday, and they assured me that it was possible to connect the satellite to the router by Ethernet cable.
If anyone has any further information on this I would be grateful.
Regards
Dave
Unless you have some brand new beta firmware that nobody has heard of, support is mistaken. Disconnect the Ethernet cable from the satellite and try again. Also, make sure any old WiFi access points you have are turned off, to avoid interference.
Thank you again for your help. An important feature I need is to be able to go from an office to my house without dropping a mobile call. The office is 30m from he house and doesn’t seem reachable be ‘air’, hence Ethernet cable installed. I was hoping Orbi would support this, but given that it doesn’t support cable between Router and Satellite, and the apparent reliability problems, I will need to return Orbi sadly and look again.
