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Forum Discussion
Danno1
Oct 15, 2017Aspirant
RBK53-100UKS Orbi AC3000 Tri-Band with Router and 2 Satellites - not working
I have tried and failed to configure my Router and 2 satellites today, and returned, frustratingly, to my old equipment. The two main problems have been: 1 Unable to configure one of the satellites...
- Oct 16, 2017
Ethernet connection of satellites is expected in future firmware, but no information on when.
If you have Ethernet wiring to the office, then a wired access point would be best out there.
With a distance of 30m, I expect you will have a very difficult time finding a solution that allows you to move from house to office without dropping a call. Doing this would probably require some sort of outside AP to bridge the gap. Your phone would have to be smart enough to handle the transition gracefully also.
Good luck.
Danno1
Oct 16, 2017Aspirant
Thank you.
i contacted Netgear Support by phone yesterday, and they assured me that it was possible to connect the satellite to the router by Ethernet cable.
If anyone has any further information on this I would be grateful.
Regards
Dave
st_shaw
Oct 16, 2017Master
Danno1 wrote:
Thank you.
i contacted Netgear Support by phone yesterday, and they assured me that it was possible to connect the satellite to the router by Ethernet cable.
If anyone has any further information on this I would be grateful.
Regards
Dave
Unless you have some brand new beta firmware that nobody has heard of, support is mistaken. Disconnect the Ethernet cable from the satellite and try again. Also, make sure any old WiFi access points you have are turned off, to avoid interference.
- Danno1Oct 16, 2017Aspirant
Thank you again for your help. An important feature I need is to be able to go from an office to my house without dropping a mobile call. The office is 30m from he house and doesn’t seem reachable be ‘air’, hence Ethernet cable installed. I was hoping Orbi would support this, but given that it doesn’t support cable between Router and Satellite, and the apparent reliability problems, I will need to return Orbi sadly and look again.
- st_shawOct 16, 2017Master
Ethernet connection of satellites is expected in future firmware, but no information on when.
If you have Ethernet wiring to the office, then a wired access point would be best out there.
With a distance of 30m, I expect you will have a very difficult time finding a solution that allows you to move from house to office without dropping a call. Doing this would probably require some sort of outside AP to bridge the gap. Your phone would have to be smart enough to handle the transition gracefully also.
Good luck.
- Danno1Oct 19, 2017Aspirant
Thank you.
I have accepted this as an explanation and solution to this thread, and so have returned my Orbi's to the shop pending a solution that will work for me.