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Forum Discussion
RBK53 Orbi- Restore from Backup Not working: 'Please select correct configuration file'
For some reason when I take a backup of the Orbi configuration I cannot restore that file to the same Orbi router and get the error statement: 'Please select correct configuration file'. The file is...
Was the back up file created from a older version of FW that was loaded? If so, you may need to setup from scratch again and create a new backup file. After period of time and FW code changes in new versions of FW may redender older versions of back up files incomatible. It's not recommended to apply older versions of back up files. Backup files need to be created with each new version of FW that has been applied and after ensuring the system is working on the new version of FW and settings are configured as desired, make a NEW back up to file.
Hi - No the backup and future backups have all been taken from the same firmware version.
As I say I have now two Orbi Routers both with the same firmware version and both lots of backups taken the same firmware as try to restore. Every time the same error message.
The sizes of the backups are the same.
I get the same error message if I try one backup on the other router and vice versa - it just wont restore.
I have tried numberous factory resets using the different methods as suggested on the internet - still no success.
So why????
What browser are you using when you create these restore files?
What was the last version of FW loaded and worked with restoring from files?
I use Safari on a Apple Macbook Air.
The last time I need to restore was back on 7th September 2020. I believe the FW was 2.5.1.16 or maybe 2.5.2.4.