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Forum Discussion
RBK53 Orbi- Restore from Backup Not working: 'Please select correct configuration file'
For some reason when I take a backup of the Orbi configuration I cannot restore that file to the same Orbi router and get the error statement: 'Please select correct configuration file'. The file is...
Hi - No the backup and future backups have all been taken from the same firmware version.
As I say I have now two Orbi Routers both with the same firmware version and both lots of backups taken the same firmware as try to restore. Every time the same error message.
The sizes of the backups are the same.
I get the same error message if I try one backup on the other router and vice versa - it just wont restore.
I have tried numberous factory resets using the different methods as suggested on the internet - still no success.
So why????
What browser are you using when you create these restore files?
What was the last version of FW loaded and worked with restoring from files?
I use Safari on a Apple Macbook Air.
The last time I need to restore was back on 7th September 2020. I believe the FW was 2.5.1.16 or maybe 2.5.2.4.