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Forum Discussion
shrav919
Oct 22, 2021Aspirant
RBK53 Upload Speed Issue
Hello! I've been user of the RBK53 (1 router + 2 satellites) since October last year and it's safe to say my experience till now has not be been pleasant for a product I paid Rs. 36,000 (~$490) f...
shrav919
Oct 23, 2021Aspirant
Hello! Thank you for your response
1) I cant connect directly to my modem as it is PPPoE and needs logging in on the router
2) I have tested the speed on the router login page and I do get 200/200
3) As I have mentioned in the post, an ethernet connection to the base router gives me 200/200 as well
4) Here is where I have an issue, when I connect to the wifi of the base router I get 200/80. and this result is consistent acorss any device I use to run the speed test
Yes, I have been bombarding Netgear with request for updates regarding my case very regularly and I do get calls almost every month from a customer care represntative for either log files, beta firmware versions or settings fixes, so they haven't ghosted me as of now. But I'm not at peace as the problem persists
wwlen1
Oct 23, 2021Guide
You might want to disable the 2.4ghz radio on the router to ensure that you are only connecting to the 5ghz network.
If that doesn't help you can enable the 2.4 and disable the 5ghz.
That way you might be able to see if it's just one radio that's giving the problem.
If that doesn't help you can enable the 2.4 and disable the 5ghz.
That way you might be able to see if it's just one radio that's giving the problem.