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Forum Discussion
Sonny455
Sep 23, 2020Follower
RBK53v2 Wifi connection issue in room with router
I'm having WiFi issues in the room that has the router in it..but when I am in other rooms of the house, WiFi connection is alright..why am I having WiFi connection problems with the router & not the satellites?
2 Replies
- MstrbigMasterDid you turn off WIFI on the router next to your Orbi router?
- FURRYe38Guru - Experienced User
What kind of issues are you having while near the RBR? Need more information regarding this.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026Has a power OFF of the RBR and RBS for 30 seconds since last FW update been performed?
Has a factory reset and setup from scratch been performed since last FW update?