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mnichollsuk917's avatar
Aug 12, 2021

RBK752 - Awesome but disconnects on facetime a lot

Hey all

 

Firstly, i love my RBK752! The router & Satellite have transformed the WIFI in my house but there is one odd issue

My iPhone doesn’t like it, it seems to be ok when my iPhone (11 pro max) is on the main router but when its on the satellite it disconnects, but i never have an issue with the apple TV or the Alexa on the same satellite.

My phone drops out to 4G, then pops back onto WIFI and it just keeps happening

The Netgear page says the backhaul is good, but every now again a blue solid lights appears on the satellite, this maybe happens once every few days for a couple of minutes

Any ideas please? thank you

1 Reply

  • Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

    Thank you.