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Alextkexichi's avatar
Alextkexichi
Aspirant
Jul 11, 2021
Solved

RBK853 - unable to assign IP addresses

Hello and thanks in advance for your help - let me know if there's somewhere else more appropriate to ask this question please.   When I attempt to assign IP addresses to devices on my network (Adv...
  • Alextkexichi's avatar
    Alextkexichi
    Jul 14, 2021

    To close the look for anyone looking, factory reset solved the issue. Was not as painful as I thought it would be either.

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Jul 11, 2021

Yes, Netgear has a community forum set up specifically for the AX product line:

https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax 

 

There is a chance that someone who has your product will notice a post in that forum.

 

Just in general, that 404 error is not supposed to happen.

Assigning IP addresses is also a bit goofy because Netgear's DHCP process seems to give devices the IP address they try to renew before it looks in the reservation table.  When a device gets "stuck" on an IP address that I do not want it to have, my workaround has been:

  • Turn the device off.
  • Get out an old smartphone and configure it with that IP (static IP assignment).
  • It will get on the network.
  • Then, power on the troublesome device. It will ask, "can I have my IP again?". Orbi will do an ARP and decide, "Nope. there's already a device on the network with that IP.  Oh, LOOK, here in this nice table it says you should have THIS IP address. Here."

Can you give that process a try?