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verrnum's avatar
verrnum
Aspirant
Nov 07, 2022
Solved

RBR 20 & Satellite slowness since the AP mode has been activated

Hello,

 

Since I have switched from Modem to AP mode, the performance of the devices connected to the RBR 20 router and his satellites (x2) has decreased.

 

It's more kind of very high latency, looking for a connection.

I don't know if the issue occurs when the device is connected to a satellite or the router, seems to be general, and all kind of connected devices are impacted (phone, laptop, IOT, etc...).

 

I've tried to restart/check firmware of  all the ORBI devices, but doesn't fix it, do  you any idea ?

 

Thank you 

 

  • Hello Kevin,

     

    Thank you for yours suggestions.

     

    I've finally decided to buy a used NETGEAR  RAX120 WIFI 6 Routeur to replace the ORBI system.

     

    The latency and internet drop wa not acceptable.

     

    Since I have recently installed Ethernet cable for my Gaming PC and Streaming box, I don't need some much bandwith capability on WIFI connection for the others devices of the house.

     

    I will plug the 2,5 Gbit/s ISP connection to Multi Gigabits port of the routeur and connect the others wired devices directly on Ethernet port of the routeur.

     

    I hope that the coverage range will be enough for my house, if not, I will ask for a refund.

     

    Thank you for your help !

     

     

6 Replies

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator

    Hello verrnum,

     

    Welcome to the NETGEAR Community!

     

    I understand that you are having latency issues with your RBR20 since changing to AP mode. If your ISP modem/router has integrated Wi-Fi please disable the Wi-Fi signal on your ISP modem/router. 

     

    Best,

    Kevin

    Community Team

      • KevinLiT's avatar
        KevinLiT
        NETGEAR Moderator

        Hello verrnum,

         

        Thank you for your response!

         

        Please change your RBR20 to router mode then change the Freebox to modem-only mode.

         

        Best,

        Kevin

        Community Team