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jkirkg's avatar
jkirkg
Aspirant
Mar 08, 2020

RBR 20 and 2 Satellites - Firmware Version 2.3.5.36 - Hot Fix

Has anyone experienced any issues with thi update from .26 to .36? 

 

I am experinecing extremely slow download speeds and I am curious if this frimware update will help that. It seems that classicly the firmware updates are troublesome and I am trying to research as best I can.

 

In cases someone is wondering, I have a COx Gigabit modem that is in Bridge mode before the Orbi system.

 

Thanks in advance!

 

 

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Before you update,

    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:

    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

     

    Has a factory reset and setup from scratch been performed since last FW update? 

    • jkirkg's avatar
      jkirkg
      Aspirant

      What is the Mfr and model# of the ISP modem the NG router is connected too?

      Cox Gigablast Modem - DTC4141

      Running in Bridge Mode
      Is the Orbi system operating in Router or AP mode?

      Orbi is in router mode

      What is the size of your home? Sq Ft? 2100 SF
      What is the distance between the router and satellite(s)? 25-30 feet

       

      What channels are you using? Auto? Auto
      Any Wifi Neighbors near by? If so, how many? at least 6 networks close enough to access

       

      Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only.- None of these arre running

      Has a factory reset and setup from scratch been performed since last FW update? Setup from scratch has not been run

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        You can keep the system running as is if the system is working well for you. Or you can choose to manually download the FW files for the RBS and RBR and apply them. If you do, update the RBS first, then the RBR lastly. After updating, Power OFF the RBS and RBR for 1 minute then back on. Check to see if the system is working well, if so, be sure to do a backup configuration to file for safe keeping. If you find the system isn't working well, factory reset the system and setup from scratch. 

         

        Keep the distance to 30 feet minimum. Any closer can cause problems. 

        Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.

         

        Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings. Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

         


        jkirkg wrote:

        What is the Mfr and model# of the ISP modem the NG router is connected too?

        Cox Gigablast Modem - DTC4141

        Running in Bridge Mode
        Is the Orbi system operating in Router or AP mode?

        Orbi is in router mode

        What is the size of your home? Sq Ft? 2100 SF
        What is the distance between the router and satellite(s)? 25-30 feet

         

        What channels are you using? Auto? Auto
        Any Wifi Neighbors near by? If so, how many? at least 6 networks close enough to access

         

        Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only.- None of these arre running

        Has a factory reset and setup from scratch been performed since last FW update? Setup from scratch has not been run