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Forum Discussion
RBR 20 FW 2.7.3.22 wired satellites unstable connections
Can’t seem to log a support ticket but have been reading these community posts in frustration. Kids’ school computers and our mobile devices lost internet connection. Logged direct into router, wir...
Has a factory reset and setup from scratch been performed since last FW update?
Are the RBS directly connected to the RBR when ethernet connected or is there a LAN switch in between?
- Thanks for reply yes factory reset on all 3 boxes since, like the first time around, no improvement. Yes there is a Cisco switch same as at install last year and working well with that older FW. Of note wireless device connection next to the RBR fails also.
- Update - Factory reset enables wireless connections to rbr. Trying the satellites. Wireless backhaul never worked before due to cavity brick concrete floors etc hence wired sat setup
- With only the addition of the unmanaged Cisco switch the RBR stops connecting to wireless. I’m curious did you know this would be an issue with latest firmware? Why are they tanking a one port router for wired connections??
What is the Mfr and model# of the ethernet switch in the configuration?
When the RBS are ethernet connected to the RBR, switch or not, RBS will not connect to the RBR via wireless...This is default behavior in any version of FW.
- Apologies could have sworn I answered this. I understand that the wired/wireless is mutually exclusive I was meaning that wireless devices such as iPhone wouldn’t connect to rbr when it was wired to satellites on new FW.
Cisco Small Business SR216 listed under unmanaged devices on their website. Working fine on old FW, tested with FW rollback.