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Forum Discussion

Notdonor's avatar
Notdonor
Aspirant
Jul 22, 2020

RBR 20 obtaining IP address errors

Hello, recently my network has had some frustrating issues connecting various things to my router. I can connect all smart phones and tablets fine. I can not connect my desktop with a wireless adapter...
Notdonor's avatar
Notdonor
Aspirant
Jul 22, 2020

Current Firmware is V2.5.1.16

Modem is Arris TM1602

 

Distance between satellites is 20-30 feet

I have made all the changes you suggested and its still the same. 

 

Router was factory reset and resetup this afternoon.

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 22, 2020

What is the mfr and model # of the wifi adapter on the PC? 

Be sure the adapters wifi driver is updated. 

 

I have heard of some PS4s not connecting wirelessly to Orbi. If the other PS connects and the other doesn't, I would presume there maybe a difference on the Pro version. Something to ask Sony about. I would wire connect the Pro version to see if it connects to the back of the RBR. 

  • Notdonor's avatar
    Notdonor
    Aspirant
    Jul 22, 2020

    Wireless adaper is a Linksys WUSB6300. It has been updated to the most current driver.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jul 22, 2020

      IF you temporarily disable WPA2 on the RBR for a few minutes, setting the wifi security to open, does the USB adapter connect then? After testng, re-enable WPA2 and AES. 

      Can try disabling Beamforming and MIMO on the RBR and try again. 

      • Notdonor's avatar
        Notdonor
        Aspirant
        Jul 22, 2020

        Connects fine when security is turned off