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TH65's avatar
TH65
Follower
Jan 20, 2020
Solved

RBR 20 Orbi Router- How to connect a Brother HL2170W printer to the network using WiFi ?

So I bought the Orbi RBR20 model and setting up the network was a breeze. However when I try to add my Brother HL2170 W wireless printer I run into issues. When I configure the printer itand print a ...
  • gutnick's avatar
    gutnick
    Jul 06, 2020
    Solved!!! If you click the reset pin button on the back on a Brother HL-2170w and press the black sync button. The key is press the button for a click of a second or less. Any longer and it messes it up
Mikey94025's avatar
Mikey94025
Hero
Jan 20, 2020

If you're able to successfully print a test page but cannot print other documents from other apps, then it sounds like your issue is with your operating system and not Orbi.  Are you using a Windows PC or laptop?  Windows can report that printers "are offline".

 

In Windows 10 try this:

  1. Win-R and type in "control panel" to bring up the Control Panel
  2. Under Hardware and Sound, click on "View devices and printers"
  3. Scroll down to Printers and left-cick (select) your printer
  4. Click on "See what's printing" in the top bar to bring up this printer's specific queue window
  5. In the Printer menu, select "Set as Default Printer" so the checkmark appears next to it
  6. Make sure that the checkmark is NOT next to "Use Printer Offline".  If it is, select the item to toggle the state of the checkmark so it is OFF.