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harpandiesel's avatar
harpandiesel
Aspirant
May 23, 2020

RBR 40 Issues with green ring

I have had the Orbi RBR system for 2 1/2 years and it just fell off my network. I could get nowhere with it and had a buddy mess it. After multiped it.le attempts of loading firmware, it finally acce...
harpandiesel's avatar
harpandiesel
Aspirant
May 23, 2020

Thank you for the reply.

 

I can not connect to it with a wire. I have pressed the reset button and held for a minute. I cannot connect with a wire whether or not it is connected to my modem.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 26, 2020

You'll need to contact NG support and ask for help and information regarding this. RMA if thats an option. 

 

Good Luck. 

harpandiesel wrote:

Thank you for the reply.

 

I can not connect to it with a wire. I have pressed the reset button and held for a minute. I cannot connect with a wire whether or not it is connected to my modem.