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Forum Discussion
yhn280
Aug 01, 2020Tutor
RBR 40 needs reset every morning
My Orbi has been working great for the past 2 years until 4 days ago. With no changes to our router or gateway, my WiFi drops every morning when I wake up. Both my default and guest network is showin...
CrimpOn
Aug 01, 2020Guru - Experienced User
yhn280 wrote:My Orbi has been working great for the past 2 years until 4 days ago. With no changes to our router or gateway, my WiFi drops every morning when I wake up. Both my default and guest network is showing but internet is down. When I connect from the Orbi App remotely, it shows my device is disconnected. I’ll have to do a hard reset for it to function again. I’ve even factory reset yesterday and it’s doing the same thing again this morning. Anyone have any insight or ideal why this is happening?
Does the Orbi log show anything happening at those times?
The Orbi log is available only through the web interface (http://orbilogin.net), on the Advanced Tab, Administration, Logs. You would need to look at the log before rebooting the Orbi, because the process of rebooting erases the log file.
- yhn280Aug 01, 2020Tutor
CrimpOn wrote:
yhn280 wrote:My Orbi has been working great for the past 2 years until 4 days ago. With no changes to our router or gateway, my WiFi drops every morning when I wake up. Both my default and guest network is showing but internet is down. When I connect from the Orbi App remotely, it shows my device is disconnected. I’ll have to do a hard reset for it to function again. I’ve even factory reset yesterday and it’s doing the same thing again this morning. Anyone have any insight or ideal why this is happening?
Does the Orbi log show anything happening at those times?
The Orbi log is available only through the web interface (http://orbilogin.net), on the Advanced Tab, Administration, Logs. You would need to look at the log before rebooting the Orbi, because the process of rebooting erases the log file.
It just went down mid-day.
I can't access orbilogin or default gateway address and get to the log. Just tried to connect thru LAN with no luck either.
Any other ideas? Thanks!
- CrimpOnAug 01, 2020Guru - Experienced User
yhn280 wrote:I can't access orbilogin or default gateway address and get to the log. Just tried to connect thru LAN with no luck either.
It would be helpful to understand what prevented access from the LAN.
Is it correct to assume this was using a computer connected to the Orbi LAN ethernet port?
Did the Orbi web server not respond, or was there a problem logging into the Orbi using the web administrator credentials?
(user ID is always "admin" and the password was "password" when the Orbi was brand new, and the user was prompted to change it to something more difficult to figure out.