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Forum Discussion
yhn280
Aug 01, 2020Tutor
RBR 40 needs reset every morning
My Orbi has been working great for the past 2 years until 4 days ago. With no changes to our router or gateway, my WiFi drops every morning when I wake up. Both my default and guest network is showin...
Mstrbig
Aug 02, 2020Master
yhn280 wrote:My Orbi has been working great for the past 2 years until 4 days ago. With no changes to our router or gateway, my WiFi drops every morning when I wake up. Both my default and guest network is showing but internet is down. When I connect from the Orbi App remotely, it shows my device is disconnected. I’ll have to do a hard reset for it to function again. I’ve even factory reset yesterday and it’s doing the same thing again this morning. Anyone have any insight or ideal why this is happening?
What ISP modem is your Orbi connected to? When you say disconnected, do you mean no internet access?
Could very well be the ISP modem is failing, causing the Orbi to disconnect.
If you are using a standard ISP modem, that has no setup features, perform a reset. Then to be safe, reset your Orbi and re-configure.
Check the power supply, to rule it out. It may not be putting out the proper voltage and/or amps.
- yhn280Aug 02, 2020Tutor
I finally got into the log and it looks like it's a DoS attack from multiple IP locations?
[DoS Attack: ACK Scan] from source: 216.220.52.141, port 8190, Sunday, August 02, 2020 17:26:46
[admin login] from source 10.0.0.20, Sunday, August 02, 2020 17:25:12
[DoS Attack: ACK Scan] from source: 216.220.52.141, port 8190, Sunday, August 02, 2020 17:23:46
[DoS Attack: ACK Scan] from source: 205.234.175.175, port 443, Sunday, August 02, 2020 17:21:18
[DoS Attack: ACK Scan] from source: 216.220.52.141, port 8190, Sunday, August 02, 2020 17:20:42
[DoS Attack: ACK Scan] from source: 216.220.52.141, port 8190, Sunday, August 02, 2020 17:20:12
[Time synchronized with NTP server] Sunday, August 02, 2020 17:20:11
[Initialized, firmware version: V2.5.1.16] Sunday, August 02, 2020 17:19:27
Is that the reason why my wifi stop working? What should I do next? - yhn280Aug 02, 2020Tutor
Mstrbig wrote:
yhn280 wrote:My Orbi has been working great for the past 2 years until 4 days ago. With no changes to our router or gateway, my WiFi drops every morning when I wake up. Both my default and guest network is showing but internet is down. When I connect from the Orbi App remotely, it shows my device is disconnected. I’ll have to do a hard reset for it to function again. I’ve even factory reset yesterday and it’s doing the same thing again this morning. Anyone have any insight or ideal why this is happening?
What ISP modem is your Orbi connected to? When you say disconnected, do you mean no internet access?
Could very well be the ISP modem is failing, causing the Orbi to disconnect.
If you are using a standard ISP modem, that has no setup features, perform a reset. Then to be safe, reset your Orbi and re-configure.
Check the power supply, to rule it out. It may not be putting out the proper voltage and/or amps.
Mstrbig wrote:
yhn280 wrote:My Orbi has been working great for the past 2 years until 4 days ago. With no changes to our router or gateway, my WiFi drops every morning when I wake up. Both my default and guest network is showing but internet is down. When I connect from the Orbi App remotely, it shows my device is disconnected. I’ll have to do a hard reset for it to function again. I’ve even factory reset yesterday and it’s doing the same thing again this morning. Anyone have any insight or ideal why this is happening?
What ISP modem is your Orbi connected to? When you say disconnected, do you mean no internet access?
Could very well be the ISP modem is failing, causing the Orbi to disconnect.
If you are using a standard ISP modem, that has no setup features, perform a reset. Then to be safe, reset your Orbi and re-configure.
Check the power supply, to rule it out. It may not be putting out the proper voltage and/or amps.
My ISP is AT&T with the Pace 5268AC gateway. Just redistributed my power supply that's got all the gadgets connected to. ISP modem could be failing but I literally just got this 3 months ago from my fiber internet upgrade.
- MstrbigAug 02, 2020MasterIn your original post you stated nothing has changed for a couple of years. But you just said your new ISP gateway is a couple months old. So with that said, I'm logically thinking the issue is with the ISP modem. Check firewall settings in the modem. Turn off all firewall protection in your ISP modem. If that doesn't help, try a different ISP modem.
- FURRYe38Aug 02, 2020Guru - Experienced User
This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktophttps://community.netgear.com/t5/Orbi/Installing-Orbi-behind-ATT-Pace-5268AC-gateway/td-p/1234191
https://community.netgear.com/t5/Orbi/Netgear-Orbi-and-ATT-Pace-5268-Router/m-p/1786833/highlight/true#M68004
yhn280 wrote:My ISP is AT&T with the Pace 5268AC gateway. Just redistributed my power supply that's got all the gadgets connected to. ISP modem could be failing but I literally just got this 3 months ago from my fiber internet upgrade.
- KeithBeebNov 08, 2020Aspirant
If it helps mine just started dong this last week. We have to turn it off and then back on to get it to reset. There have been changes to my computer or Spectrum modem. Seems like a Orbi issue to me.
Keith