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Forum Discussion
RBR 50 - Slow speed on desktop only
Hello! I'm currently reaching out to you guys, as I have been having a problem recently. It seems that all the devices in my home can easily achieve a download speed of about 350 mbps, except my desk...
What FW is currently loaded?
My RBR50, and my two satellites; RBS50 & RBS40 are all running v2.2.1.210
What is the Mfr and model# of the ISP modem the NG router is connected too?
Technicolor TC8305c. The Orbi is plugged into the ethernet port on the router.
Is the Orbi system operating in Router or AP mode?
The Orbi is running router mode
Are the PCs wired or wireless connected to the Orbi?
They are running a wireless connection
Connected to the main base router or a satellite?
I belive the satellite, I'm about 8 feet away from it.
What is the mfr and model# of the network adapter card on these PCs? Ensure drivers are up to date.
TP Link. Network adapter is a TP-Link Archer T6E AC1300 Wireless Dual Band PCI Express Adapter
What is the Mfr of the PC?
Custom built PC.
Test PCs wire connected to the base router and compare results.
I'm unable to do that at the moment.
What is the size of your home? Sq Ft?
~ 3200 sq ft
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
I am roughly 30 feet from the router, but about 8 from the nearest satallite.
Is the modem bridged?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
After configuring one of the above,
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What is the distance between the base Orbi router and Orbi satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.Also is the Orbi near the ISP modem/router?