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Forum Discussion
RBR 50 Continuously Losing Connectivity
TL;DR: My RBR50 will not maintain a connection to the Internet, even though the wifi stays active. Problems just started a few days ago after over a year with no issues. The problem is the same when ...
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Factory reset and setup from scratch...
Sorry for the delayed response and thank you for these ideas. I implemented the changes you recommended and will see how it goes for a few days.
I'm also going to try swapping out the modem, again, to see if that is part of the problem. While this would be the second modem swap in a week, as I initially thought that was part of the problem, perhaps it wasn't and maybe the new modem is introducing a shakiness that the Orbi does not react to well.
Sounds good. Please leave feed back to the questions presented as well. Gives us some idea of your configuration.
enewbauer wrote:Sorry for the delayed response and thank you for these ideas. I implemented the changes you recommended and will see how it goes for a few days.
I'm also going to try swapping out the modem, again, to see if that is part of the problem. While this would be the second modem swap in a week, as I initially thought that was part of the problem, perhaps it wasn't and maybe the new modem is introducing a shakiness that the Orbi does not react to well.
I'm having the exact same problems as you've described, and in a very similar timeframe. enewbauer, if you tried these troubleshooting steps, would you mind reporting back as to whether or not any of them provided relief?
Thank you!