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Forum Discussion
RBR 50 Continuously Losing Connectivity
TL;DR: My RBR50 will not maintain a connection to the Internet, even though the wifi stays active. Problems just started a few days ago after over a year with no issues. The problem is the same when ...
So, I would say it's sort of fixed. I'll list my settings below and it had been stable for 5+ days. However, this morning, Internet access from some devices was down, yet the speedtest worked AND I was able to access the router via Remote Management through the App (when I was NOT on the network). The only change I made yesterday afternoon, randomly, was enabling Circle for one of my kids' devices. So, I don't know if maybe my modem (set to bridge mode) rebooted in the middle of the night OR if Circle had something to do with my issues this morning.
One item that may be obvious is that make sure when you reboot you reboot everything: router and all satellites. I didn't do this with earlier troubleshooting and I noticed it seemed that things were being persisted unless I unplugged everything and then brought it back online one at a time.
Here are my settings, happy to change anything else if I missed something:
House Size: ~3,000 sq ft
System: RBK50 (FW v2.3.5.30), RBS50 (FW v2.3.5.30), RBW30 (FW v2.3.5.6)
Channels: 2.4GHz - 1; 5GHz - 48
Wifi Neighbors: a bunch, but on different channels
Beamforming: Enabled
MIMO: Enabled
WMM: Enabled
Armor: Not Activated
Circle: Disabled
Daisy Chain: Disabled
Fast Roaming: Disabled
IPv6: Disabled (I believe)
Coexistence: Enabled
Preamble: Automatic
I did NOT do a full factory refresh when I made these changes, but again, the system was stable for 5+ days...until last night when I also happened to enable Circle again.
If are you are noticing problems with Circle enabled, I would post about it over in the Circle forum to let others know about it:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Thankl you for posting.
enewbauer wrote:So, I would say it's sort of fixed. I'll list my settings below and it had been stable for 5+ days. However, this morning, Internet access from some devices was down, yet the speedtest worked AND I was able to access the router via Remote Management through the App (when I was NOT on the network). The only change I made yesterday afternoon, randomly, was enabling Circle for one of my kids' devices. So, I don't know if maybe my modem (set to bridge mode) rebooted in the middle of the night OR if Circle had something to do with my issues this morning.One item that may be obvious is that make sure when you reboot you reboot everything: router and all satellites. I didn't do this with earlier troubleshooting and I noticed it seemed that things were being persisted unless I unplugged everything and then brought it back online one at a time.Here are my settings, happy to change anything else if I missed something:House Size: ~3,000 sq ftSystem: RBK50 (FW v2.3.5.30), RBS50 (FW v2.3.5.30), RBW30 (FW v2.3.5.6)Channels: 2.4GHz - 1; 5GHz - 48Wifi Neighbors: a bunch, but on different channelsBeamforming: EnabledMIMO: EnabledWMM: EnabledArmor: Not ActivatedCircle: DisabledDaisy Chain: DisabledFast Roaming: DisabledIPv6: Disabled (I believe)Coexistence: EnabledPreamble: AutomaticI did NOT do a full factory refresh when I made these changes, but again, the system was stable for 5+ days...until last night when I also happened to enable Circle again.
SW_ thanks for the lead on that other thread; that sounds exactly like the problem that I had at the start of this: I would be on an all day video conference for work, and it would work while other connections would drop, etc. Also - right around the same time. I see you're on that one as well so I'll post some follow-up questions to that thread.
FURRYe38 I'll post my issues on that board as well. Circle is not a must have for me right now, so I'll keep it disabled for a bit and maybe try enabling in a week or two to see if it causes a disruption.