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Forum Discussion
RBR 50 Continuously Losing Connectivity
TL;DR: My RBR50 will not maintain a connection to the Internet, even though the wifi stays active. Problems just started a few days ago after over a year with no issues. The problem is the same when ...
The wifi is already disabled on the modem, but you're right RE: the double NAT. I'm currently using the other LAN ports on the modem, in front of the Orbi, so I don't think I can go bridge. I did switch the Orbi's IP from DHCP to reserved IP, so let's see if that works.
Thanks for your help. I'll let you know.
Ok well, if your keeping the modem in router mode I would set up the modem as suggested in option #2. Use the DMZ or IP Pass thru on the modem for the RBR in router mode.
You could use the LAN ports on the RBR if you wanted to bridge the modem. If you needed extra LAN ports besides what the modem or RBR has, you could install a non managed non green ehternet switch behind the RBR to add more ports. This would be preferred.
Switches come in 5 to 48 ports.
What do you have connected to the modems LAN ports besides the RBR?
Or lastly, keep the modem in router mode and configure the RBR for AP mode...
Let us know how it goes.
kilroy818 wrote:The wifi is already disabled on the modem, but you're right RE: the double NAT. I'm currently using the other LAN ports on the modem, in front of the Orbi, so I don't think I can go bridge. I did switch the Orbi's IP from DHCP to reserved IP, so let's see if that works.
Thanks for your help. I'll let you know.
I'm starting to wonder if this has more to do with the CM1000 that many of us are running. I swapped out the Orbi system,for an Asus mesh system, and am still getting the intermittent dropped connection.
Have your ISP check there logs for any drops they may have noticed.
Have the ISP check the signal and line quality UP to the modem.
Be sure there are not coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.Mines connected to a CM1100.
UnCapitano wrote:I'm starting to wonder if this has more to do with the CM1000 that many of us are running. I swapped out the Orbi system,for an Asus mesh system, and am still getting the intermittent dropped connection.
Hi- I am having the exact same issue as the original post. Everything has been working fine until a week ago. Our WiFi internet connectivity goes down daily and I keep having to reboot the Orbi which ends up fixing it. The whole time our modem from Spectrum never loses internet. My Mac is wired to the router and seems to maintain occasional partial connectivity . My Orbi app always states that it is having trouble locating RBR50 when the internet connectivity is lost, even though my WiFi shows it still connected to the router network. We do not have Circle enabled. (Never have) we do have Armor enabled. No other setting have been changed since original install. Our Satellite has randomly been going offline as well.
