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Forum Discussion
bhanna69
Jun 19, 2021Aspirant
RBR 50 crashed
My RBR50 crashed last night but the satellite still works. I hate to waste the satellite. I went ahead and replaced the system with an RBK752, but it would be nice if I could get a reasonable price o...
bhanna69
Jun 20, 2021Aspirant
By crashed I mean that when I got up this morning I couldn't connect to the internet. The light on my cable modem that shows the connection to the router was not lit. When I connected a computer to the modem, the light came on and it connected to the internet. I tried several things with the router to reset it, power cycle, etc. and it would never connect to the modem.
As far was as issues with refurbished RBR50s, I read them on this board and they were verified by board administrators.
michaelkenward
Jun 20, 2021Guru - Experienced User
bhanna69 wrote:
I tried several things with the router to reset it, power cycle, etc. and it would never connect to the modem.
Remember to do things in exactly the right order when recovering from that sort of crash.
It may help to reboot the whole network in the right order.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
You have reset the RBR50, so you'll have to set it up again from scratch. Unless you have a copy of the saved configuration file.
Questions about the RBR50 are really best thrown at the appropriate section, where Orbi users hang out.
That's probably here:
Orbi - NETGEAR Communities
Orbi technology is kind of different from the bog standard routers covered here.