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Forum Discussion
chetm
Aug 10, 2019Tutor
RBR 50 firmware wont update automatically or manually
According to my Orbi IOS app my Firmware version for my RBR 50 is 2.3.1.60. When I check for updates I either get a message that an update is available or there was a checking error. When I do get ...
- Aug 12, 2019
Thanks. I will try Firefox next. I may reset and try from scratch as suggested.
Chetm
FURRYe38
Aug 11, 2019Guru
Ok, making sure.
You do have to unzip the .zip files.
I would use IE11 or FF browser to update the FW files...
chetm
Aug 12, 2019Tutor
Thanks. I will try Firefox next. I may reset and try from scratch as suggested.
Chetm
- FURRYe38Aug 12, 2019Guru
Ok, let us know.
- chetmAug 14, 2019Tutor
Just to close my issue. I finally decided to take your advice and reset my Orbi and it’s satellite. I am now up to date. What is amazing is that my IOS app which was not used to reconnect also works as originally configured. When you check on the app it now says you are up to date. I will use the app for a while and see how the update process works. It will get one more chance and then I will continue to use ethernet. Still not sure what caused this to happen. I suspect my last update but that’s a guess.
Thanks for the support to you and everyone else who responded.
chetm
- FURRYe38Aug 14, 2019Guru
Probably a app issue that needs to be resolved by NG.
Glad the factory reset worked. Be sure to make a backup configuration to file for safe keeping.
Enjoy. :smileywink:
- chetmAug 14, 2019TutorThanks. Will do. I’m spoiled. Too many years with an AirPort Extreme. It updated with out any fuss.
Regards
Chetm - FURRYe38Aug 15, 2019Guru
I hear ya. I think the world is going a bit over board with this app thing. Gotta a an app for everything. Just adds more problems to the mix.
Enjoy. :smileywink: